shipping

Shipping Policy
Thank you for visiting our store and shopping here. Below are the terms and conditions that constitute our Shipping Policy.

Order Processing Time
All orders placed before 2:00 PM will be processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
During periods of high order volume, shipments may be delayed by a few days. Please allow additional transit time for delivery. If there is a significant delay in shipping your order, we will contact you via email.

Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Destination Shipping Method Estimated Delivery Time Shipping Cost
USA Express 3-7 days Free

Important Notes

  • Occasional delivery delays may occur.

  • International orders may be subject to customs duties, taxes, or other fees, which are the responsibility of the customer.

  • If your order is damaged or lost during shipping, please contact the carrier directly to file a claim. Retain all packaging materials and damaged goods as evidence.

Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number. The tracking information will be activated within 24 hours.

Return Policy
We strive to provide you with high-quality products and services. If you are not satisfied with your order, we accept returns and offer a full refund.

  • Returned items must be in their original condition and packaging.

  • Used items or items damaged by the customer are not eligible for a refund.

  • To initiate a return, please request a Return Authorization Number (RA#) via email, providing a detailed reason for the return along with supporting photos or videos. Once approved, you will receive the RA# and the address of the nearest warehouse to return the item.

  • Please use a trackable shipping service, as we are not responsible for lost or missing packages.

  • Upon receipt of the returned item, we will inspect it and issue a refund to your original payment method. A refund confirmation will be sent to the email address used during the original purchase.

For more details, please refer to our Return & Refund Policy.