Return & Refund

We offer a 30-day return policy, which grants you 30 days from the receipt of your order to request a return. Our commitment is to deliver the highest quality and value; if, for any reason, you are dissatisfied with your purchase, we are pleased to accept the return and issue you a full refund.

Please note that products can only be returned in their original condition and packaging. Used or customer-damaged products are not eligible for a refund.

To request a return, please email us a detailed description of the reason for the return and attach product supporting images or videos. Once approved, you will receive the address of the nearest warehouse where the product can be returned.

For your refund to be assured, please use a trackable mail service. We are not responsible for lost or missing packages.

Once we receive your package, our team will inspect the products and issue a full refund to your original method of payment. A refund receipt will be sent to the email address you used for your purchase.

Regarding late or missing refunds, please understand that we process refunds promptly upon approval. If you haven’t received your refund, first check your bank account, then contact your credit card company, as it may take some time for the refund to be officially posted. If you’ve done this and still haven’t received your refund, please reach out to us.

Tracking numbers will be emailed to you once they become available.

If you entered the wrong shipping address, email us as soon as possible, but please note that we cannot guarantee changes as orders are processed and shipped quickly. We are not responsible for incomplete or incorrect shipping addresses entered by you.

Orders cannot be canceled once they have been processed and/or shipped. If canceled before processing, a 15% cancellation fee will apply to cover restocking and refund charges assessed by credit card companies.

Invalid reasons for cancellation include the buyer no longer wanting the items or finding them cheaper elsewhere, as these actions constitute a legally binding purchase contract once the order is submitted.

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